Stop, Look, Listen

How It Works



Who should use/participate in Stop Look, Listen (SLL)?

All physicians and healthcare providers who treat or care for children are mandated reporters of suspected cases of child abuse. This includes pediatricians, general practitioners, family physicians, nurse practitioners, and physician assistants. SLL is designed for these healthcare professionals.

What can I expect to learn from SLL?

This program offers resources to identify and respond to instances of child abuse in order to foster a more productive collaboration between medicine and child welfare. Users will be guided to a number of resources that explain and support this process.

What was the source of funding for SLL?

SLL was supported by the Eunice Kennedy Shriver National Institute of Child Health & Human Development of the National Institutes of Health under Award Number R44HD065495.

Guidelines for reporting child abuse are subject to state-specific legislation. Does the information in SLL address these differences?

While it is true that there is variation among states in child welfare regulation and process, there is generally more similarity than difference, especially in the area of reporting suspected child abuse. Suspicious injuries to young children are reportable in every state. Moreover, differences among states concerning what is reportable generally involve parental behaviors (such as drug abuse and domestic violence) rather than the types of maltreatment that present in medical settings.

How is SLL structured?

SLL consists of six interactive cases divided into two units. The cases depict a range of scenarios in which physicians may encounter instances of physical child abuse.

How were the cases in SLL selected?

All of the cases included in SLL are based on actual physician experiences and were selected for their value in exploring and modeling specific aspects of physical child abuse recognition and reporting. The visual depictions of pediatricians in SLL used real pediatricians reenacting the clinical encounters with actors playing patients and family members. All voices are those of actors.

I am interested in purchasing SLL for use at an institution or group practice. What should I do?

SLL is available for volume licensing – all users at an institution or group practice will receive their own login information so they can complete the tool on their own and earn individual CME credit. For more information about group licensing, please contact us.

Using SLL

Must I complete SLL at one sitting?

No. You may take as much time as you need to finish the program. All of your completed work will be saved each time you log out, and you may resume the program without starting from the beginning.

Can I compare my responses to the SLL post-tests with those made by other physicians?

Upon completion of the post-test portions of the program, you will have the opportunity to compare your responses with those selected by child abuse experts.

After I complete SLL, can I still get access to the resources in the program?

Yes. Simply log in to SLL and access the Resources section, where you will be able to find each case’s resources, as well as additional resources and suggested reading for each case.


How many Continuing Medical Education credits may be earned upon completion of SLL?

SLL consists of six interactive cases presented in two units (Basic and Advanced). Physicians who complete both units of SLL with the corresponding pre- and post-tests will earn ten (10.0) Category I CME credits.

How will I receive confirmation of my CME credits?

After you have finished both units of SLL and taken the corresponding post-tests, you may view your CME certificate at any time by returning to your Profile page. Look under the heading CME Status for the link to your certificate of completion. This link will only appear if you have completed the post-test for the units.

What kind of scoring is used for the conferral of CME credits?

SLL offers a different kind of post-test from many CME programs. Participants will not be evaluated based on the number of correct answers selected. Instead, he or she can complete a self-evaluation by comparing answers chosen with those of a panel of child abuse experts.


What kind of equipment will I need for SLL?

SLL is compatible with any laptop or desktop running Windows XP or later, and Mac OSX 10.3 or later, as well as iPads and some Android tablets. To best view SLL, we recommend the use of a modern browser, such as Chrome, Firefox, Safari, or more recent versions of Internet Explorer (9 or later).
SLL also contains video with an audio component. Thus, we recommend the use of speakers or headphones. However, each video is also transcribed for users who are unable to listen to the audio component of SLL.

Where can I direct my general comments/questions about SLL?

To contact the SLL team, please email or use the contact form.

The videos within each case appear choppy and pixelated. What should I do?

Hardware acceleration can cause this issue for some users. To disable hardware acceleration, please follow these instructions:


-On the menu bar, click on the Firefox menu and select Preferences…
-Select the Advanced panel and the General tab.
-Uncheck Use hardware acceleration when available.
-On the menu bar, click on the Firefox menu and select Quit Firefox.
-Start Firefox the way you normally do.


-Right-click on the video you’re having issues with.
-Click Settings.
-If you see the option Enable hardware acceleration, uncheck it. If you don’t see this option, it is not available for you – please try SLL on a different browser.
-Click Close.
-Refresh the page and check whether the video is working.

Internet Explorer 9:
-Click the Tools icon in the upper-right corner, and then click Internet Options.
-Click the Advanced tab, and then under Accelerated Graphics, select the Use software rendering instead of GPU rendering checkbox.
-Click Apply, then click OK.
-Close Internet Explorer 9 and then restart it so that the change takes effect.

Whom can I contact if I need technical support for SLL?

If you require technical assistance with SLL, please contact